Impact-Moss

Returns Policy

All items are handcrafted in California and not in stock.

8 weeks for production at the moment, certain designs will be quicker.

Ship to Continental U.S. Only

One or two weeks for shipping depending on location.

Ship/Delivery to first floor only, additional floors will require an additional fee

Building Require C.O.I or specific scheduling will be an extra fee.

Cancellation/Refunds only available within 5 days of order

No returns and exchanges

Shipping/Delivery; review and inspect your order upon delivery. All issues need to be addressed upon delivery.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.