Privacy Policy

Last Updated: April 28, 2025

At West Coast Modern LA, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website westcoastmodernla.com, and when you communicate with us through email, text messaging, or other channels.

By using our site, you agree to the terms of this Privacy Policy.

By providing your phone number through our website, you consent to receive SMS communications from West Coast Modern LA. These messages may include updates, order notifications, and occasional marketing content. Message frequency may vary. Message and data rates may apply.

You may opt out of these communications at any time by replying STOP to any of our text messages. For help, reply HELP.

All SMS messages, including opt-in, opt-out, and help replies, are sent and received via the same phone number you originally interacted with. We do not use short codes or third-party numbers.

We do not share, sell, or rent your personal information—including phone numbers—with any third parties or affiliates for marketing, lead generation, analytics, or any other purpose. Your privacy is important to us, and your information is only used to provide services you’ve requested or explicitly agreed to.

 

For more details, please review our full Terms & Conditions and Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website or services:

• Contact Information: Name, email address, shipping/billing address, and phone number.
• Order Information: Order history, custom requests, and communication about your purchases.
• Website Usage Data: IP address, browser type, and interaction with our website pages (collected through cookies and analytics tools).
• Text Messaging Data: If you opt in to receive text messages, we collect your mobile phone number and consent information.

2. How We Use Your Information

We use your information for the following purposes:

• To fulfill orders and provide customer support.
• To send order updates, product info, and important communications.
• To respond to inquiries submitted through our contact forms or email.
• To improve our website and customer experience.

Text Messaging Consent:
No mobile information will be used for marketing or promotional purposes without your express consent.
Text messaging originator opt-in data and consent will not be disclosed to any external parties, except to aggregators and providers of the text message services required to deliver communications.

3. Use of Cookies

We use cookies to enhance your browsing experience, understand site usage, and improve our services. You can manage cookie preferences through your browser settings.

4. Disclosure of Information

We do not disclose your personal or contact information to external parties for marketing purposes.

If we work with service providers to process orders, ship products, manage customer service, or deliver emails and text messages, they will only receive the information necessary to perform their role on our behalf.

Important Notice:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any external parties, excluding aggregators and providers of the text message services required to deliver such communications.

5. Data Security

We use appropriate technical and organizational safeguards to protect your personal data from unauthorized access or misuse. While no system is 100% secure, we strive to protect your information with industry-standard protocols.

6. Your Rights

You may have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time.

To exercise your rights or make a request, contact us at info@westcoastmodernla.com.

7. Policy Updates

This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns, you can reach us at:

West Coast Modern LA
Email: info@westcoastmodernla.com
Website: www.westcoastmodernla.com

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.